Bug 107 - RSU app is hung when reader is disconnected during the software upgrade
Summary: RSU app is hung when reader is disconnected during the software upgrade
Status: VERIFIED FIXED
Alias: None
Product: TestProduct
Classification: Unclassified
Component: TestComponent (show other bugs)
Version: unspecified
Hardware: PC Windows
: Highest minor
Assignee: No one
URL:
Depends on:
Blocks:
 
Reported: 2019-01-02 19:37 EST by Kirankumar Shiva
Modified: 2019-01-07 21:49 EST (History)
1 user (show)

See Also:

Attachments
Win 10 screenshot (36.02 KB, image/jpeg)
2019-01-02 19:37 EST, Kirankumar Shiva 		Details
Issue Log (6.98 KB, application/octet-stream)
2019-01-02 19:38 EST, Kirankumar Shiva 		Details
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Description Kirankumar Shiva 2019-01-02 19:37:47 EST 
Created attachment 80 [details]
Win 10 screenshot

Build Details :

OS : windows 10
Reader firmware : 2.2.13
Build : 1021
installer :156

Steps:

1) Connect the reader to RSU installed PC.
2) Launch the Application and navigate to Ready to Start Update screen
3) Click Next button on the Ready to Start Update screen and ensure that the Update is in progress.
4) Disconnect the Reader 1 from PC/MAC when update is in progress.


Actual : RSU app is hung and "update unsuccessful" is not displayed.

Expected : Update Unsuccessful Screen with error message "Update Unsuccessful" is displayed.

Note : Issues is intermittent. attached the logs
Comment 1 Kirankumar Shiva 2019-01-02 19:38:13 EST 
Created attachment 81 [details]
Issue Log
Comment 2 Brian Roberge 2019-01-03 05:36:22 EST 
Not reporting error correctly.  Fixed in build 1025
Comment 3 Kirankumar Shiva 2019-01-07 21:49:23 EST 
Verified.

Build Details :

OS : windows 10
Reader firmware : 2.2.9
Build : 1028
installer :160