Bug 103 - A wrong warning message is displayed when connecting Ending firmware reader in multiple reader scenario
Summary: A wrong warning message is displayed when connecting Ending firmware reader i...
Status: VERIFIED FIXED
Alias: None
Product: TestProduct
Classification: Unclassified
Component: TestComponent (show other bugs)
Version: unspecified
Hardware: All All
: Highest critical
Assignee: No one
URL:
Depends on:
Blocks:
 
Reported: 2018-11-30 20:03 EST by Mohan Kumar Karruppusamy
Modified: 2018-12-04 19:26 EST (History)
2 users (show)

See Also:

Attachments
Incompatible Reader (1.33 MB, image/png)
2018-11-30 20:03 EST, Mohan Kumar Karruppusamy 		Details
ADC log (370.04 KB, application/octet-stream)
2018-11-30 20:04 EST, Mohan Kumar Karruppusamy 		Details
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Description Mohan Kumar Karruppusamy 2018-11-30 20:03:45 EST 
Created attachment 73 [details]
Incompatible Reader

When two readers are connected (unsupported and ending firmware version), if the user disconnects the unsupported reader and clicking the Next button on Ready to start Update screen, the Incompatible Reader dialog is displayed but the Up To Date Software screen should be displayed.

Steps:
1. Launch the app and Navigate to Connect Reader Screen
2. Connect the Unsupported reader (this step is important to replicate the issue).
3. Click Next on the Connect Reader Screen
4. Connect the Ending firmware reader (2.4.8) on the Ready to Start Update screen and Click on Next button
5. Click Ok on the Multiple Reader error dialog
6. User navigated to Ready to Start Update screen
7. Remove the Unsupported reader and click on Next

Expected: Up To Date software screen is displayed
Actual: Incompatible Reader screen is displayed

Note: If the user connects the Ending Firmware reader in the step 2 then it will display correct warning message that is Up To Date Software screen.

Tested with both MAC(1005) and Windows(1006) with installer 141.
Comment 1 Mohan Kumar Karruppusamy 2018-11-30 20:04:40 EST 
Created attachment 74 [details]
ADC log
Comment 2 Brian Roberge 2018-11-30 23:15:57 EST 
Recalculate existing readers on disconnect in ready screen. Fixed in 1007
Comment 3 Kirankumar Shiva 2018-12-04 19:26:30 EST 
Verified.

Build Details:

Build :1009
Installer : 161
Reader FW : unsupported (2.3.3) and 2.4.8
OS : Windows