Bug 100 - Serial Number is not logged in Status.json file When reader disconnected while s/w upgrade is in progress
Summary: Serial Number is not logged in Status.json file When reader disconnected whil...
Status: VERIFIED FIXED
Alias: None
Product: TestProduct
Classification: Unclassified
Component: TestComponent (show other bugs)
Version: unspecified
Hardware: PC All
: Highest normal
Assignee: No one
URL:
Depends on:
Blocks:
 
Reported: 2018-11-29 23:20 EST by Amarbabu Rupanagudi
Modified: 2018-12-03 22:57 EST (History)
2 users (show)

See Also:


Attachments
MAC log (1.53 KB, application/json)
2018-11-29 23:20 EST, Amarbabu Rupanagudi
Details
Windows log (1.49 KB, application/json)
2018-11-29 23:24 EST, Amarbabu Rupanagudi
Details
Status.Json- Fixed (1.50 KB, application/json)
2018-12-03 22:57 EST, Kirankumar Shiva
Details

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Description Amarbabu Rupanagudi 2018-11-29 23:20:30 EST
Created attachment 66 [details]
MAC log

Build Number: 1003
Installer: 161 & 160
OS: WINDOWS 10 and MAC(High sierra)

Steps to Reproduce:

Reader 1's Starting firmware is same as per the FUA Configuration sheet (DOC40245) for the installer under test.

Connect the Reader 1 to PC/Mac

Launch the Application and navigate to Ready to Start Update screen

Click Next button on the Ready to Start Update screen and ensure that the Update is in progress.

Disconnect the Reader 1 from PC/MAC when update is in progress.

Verify that the Update Unsuccessful Screen with error message "Update Unsuccessful" is displayed.

Open ‘Status.json’ file created at 
C:\Users\[youraccount]\Documents\( on Windows).

Actual:
       Serial Number is not logged in Status.json file

Expected:
       Serial Number is logged in Status.json file
Comment 1 Amarbabu Rupanagudi 2018-11-29 23:24:00 EST
Created attachment 67 [details]
Windows log
Comment 2 Brian Roberge 2018-11-30 17:55:02 EST
Use target info to keep track of the serial number.  Fixed in build 1006
Comment 3 Kirankumar Shiva 2018-12-03 22:56:16 EST
Verified.

Build Details :

Build : 1007 
Installer :161
Reader FW : 2.2.9
Test PC OS : Windows 10

Attached the status.json
Comment 4 Kirankumar Shiva 2018-12-03 22:57:29 EST
Created attachment 75 [details]
Status.Json- Fixed