Bug 59

Summary: fail to update the former unplugged Reader(with up-to-date firmware) in RSU via try again button.
Product: TestProduct Reporter: Kuanshen An <kuanshen.an>
Component: TestComponentAssignee: No one <sysadmin>
Status: VERIFIED FIXED    
Severity: major CC: brian.roberge, mohankumar.karruppusamy
Priority: Highest    
Version: unspecified   
Hardware: All   
OS: Mac OS   
Attachments: Windows Log
Mac Log

Description Kuanshen An 2018-08-09 23:12:18 EDT
build 748

repro steps
1. Connecting Reader ( 2.2.13) with right configuration for the RSU installer.
2. navigate to Start to update screen, and click Next.
3. while updating in progress, unplugged the Reader around 80%-90% completion 
4. In final screen ( update unsuccessful), click 'Try again'.
5. go through every screen and start updating again

actual result:
Reader is not getting updated successfully. Check attachment for the Log.
Mac and Windows has the similar behavior.

expect
update this Reader successfully from try again.
Comment 1 Kuanshen An 2018-08-09 23:16:15 EDT
Created attachment 18 [details]
Windows Log
Comment 2 Kuanshen An 2018-08-09 23:16:58 EDT
Created attachment 19 [details]
Mac Log
Comment 3 Brian Roberge 2018-08-15 18:23:54 EDT
Fixed in build 770.  We were not saving language set so reader commands the needed it after a restart failed.