Bug 5

Summary:	PC goes to sleep while upgrade is in progress
Product:	TestProduct	Reporter:	Amala Jika Nagarajan <amala.jinkanagarajan>
Component:	TestComponent	Assignee:	Brian Roberge <brian.roberge>
Status:	VERIFIED FIXED
Severity:	major	CC:	kirankumar.shiva, kuanshen.an, tweeks
Priority:	Highest
Version:	unspecified
Hardware:	PC
OS:	Windows

Description Amala Jika Nagarajan 2018-06-25 21:59:19 EDT

Build 574:
Set the PC sleep time to 1 minute
Set Reader 2.2.13.
Connect Reader 
launch Installer ID#154 and start the upgrade

Actual result:
The PC goes to sleep and the update unsuccessful screen is displayed upon re login but the reader is upgraded. When tried to upgrade, Software up-to date screen is displayed.

Expect result:
The PC should be prevented from timed sleep during the Reader firmware update process.

FWRS56 *, The Firmware Update Application shall prevent timed sleep on the computer during the Reader firmware update process.

Comment 1 Terry Weeks 2018-07-20 13:04:08 EDT

Tested on build 645 for Windows and Mac and passed.

Comment 2 Kuanshen An 2018-07-25 22:42:31 EDT

Reproduce this issue with build 709 on my machine, windows 10. 

Mac is good.

Comment 3 Brian Roberge 2018-07-28 19:00:37 EDT

The app was disabling cpu sleep but did not disable screen sleep. I.E. the screen will go dark after 1 minute but the cpu does not sleep.  So I suspect that the cause of update failure was not a sleep issue.  I have modified the code to keep the screen active so there won't be this confusion.  Since the laptop has to be plugged in order for the app to update this should not be a problem.  It should be noted that we don't disable sleep until we start the update and then disable it as soon as we are done.

The change will be in the next build after 717

Comment 4 Kirankumar Shiva 2018-08-17 20:01:43 EDT

Verified. Below are the Build Details

OS : Windows 10

Reader FW : 2.2.13

Installer ID :154

build :774