| Summary: | 1026 - Incompatible Reader error displayed when the user disconnect and connect before update starts | ||
|---|---|---|---|
| Product: | TestProduct | Reporter: | Mohan Kumar Karruppusamy <mohankumar.karruppusamy> |
| Component: | TestComponent | Assignee: | No one <sysadmin> |
| Status: | VERIFIED FIXED | ||
| Severity: | major | CC: | brian.roberge |
| Priority: | Highest | ||
| Version: | unspecified | ||
| Hardware: | PC | ||
| OS: | All | ||
| Attachments: |
Screen shot - Incompatible Reader
Screen shot - Incompatible Reader Log file |
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Created attachment 88 [details]
Screen shot - Incompatible Reader
Created attachment 89 [details]
Log file
Fixed in build 1028 Verified the issue on 1028 (2.1.2 - 157) and working as expected. |
Created attachment 87 [details] Screen shot - Incompatible Reader When the user disconnect the reader and connect it again before upgrade starts, Incompatible Reader error is displayed. Tested in - MAC (1026-157-2.1.2). Steps 1.Connect the reader and launch the 157 installer 2.Navigate to Ready to update screen and click Next 3.Immediately disconnect and connect the Reader (need to do before progress bar starts) 4.Click on Try Again on the Update Unsuccessful dialog and Click Next on Welcome Screen and again Click Next on the update screen (please perform all the steps quickly) Actual: Incompatible Reader error screen is displayed. Expected - Update progress should start Screen shots and logs attached.