| Summary: | RSU app is hung when reader is disconnected during the software upgrade | ||
|---|---|---|---|
| Product: | TestProduct | Reporter: | Kirankumar Shiva <kirankumar.shiva> |
| Component: | TestComponent | Assignee: | No one <sysadmin> |
| Status: | VERIFIED FIXED | ||
| Severity: | minor | CC: | brian.roberge |
| Priority: | Highest | ||
| Version: | unspecified | ||
| Hardware: | PC | ||
| OS: | Windows | ||
| Attachments: |
Win 10 screenshot
Issue Log |
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Created attachment 81 [details]
Issue Log
Not reporting error correctly. Fixed in build 1025 Verified. Build Details : OS : windows 10 Reader firmware : 2.2.9 Build : 1028 installer :160 |
Created attachment 80 [details] Win 10 screenshot Build Details : OS : windows 10 Reader firmware : 2.2.13 Build : 1021 installer :156 Steps: 1) Connect the reader to RSU installed PC. 2) Launch the Application and navigate to Ready to Start Update screen 3) Click Next button on the Ready to Start Update screen and ensure that the Update is in progress. 4) Disconnect the Reader 1 from PC/MAC when update is in progress. Actual : RSU app is hung and "update unsuccessful" is not displayed. Expected : Update Unsuccessful Screen with error message "Update Unsuccessful" is displayed. Note : Issues is intermittent. attached the logs